returns form
Returns Form
If you wish to send something back to change the size/color ect. we will gladly provide you with a in store credit.
If you received the wrong item, or are missing an item, or the clothing is damaged, please email us at jessica@nevernot.com.au and let us know so we can fix this for you.
Please complete as follows and include with your return:
NAME: _______________________________________________________
ORDER NO#: _______________________________________________________
ITEMS BEING RETURED: _______________________________________________________
REASON FOR RETURN: _______________________________________________________
Once your item has been received back into our warehouse it will be processed and a store credit will be issued to the value of your return.
You can then use this credit to repurchase in a new size or colour that you desire.
Please note: We do not offer exchanges, only credits. This is due to the high demand we have for our products we cannot always guarantee a size or colour will be available when your return hits our warehouse.
Garment must be undamaged, unworn, unwashed or in otherwise unused condition with all original labels intact. Goods must be returned odour free – (Free of cigarettes, dampness ect.)
Cost of shipping the returned item is the responsibly of the buyer.